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Q  How often should l have my carpets cleaned?

 

A  Most manufacturer’s recommend that you have your carpets professionally cleaned every 12 months for main

     area’s such as lounge’s, hallways and stairs etc.  Bedroom’s should be cleaned every 2 - 3 years according

     to how much use they receive.

 

Q   How often should l have my upholstery cleaned?

 

A   Again the majority of manufacturer’s would say every 18 - 24 months.

 

Q   How long will it take my carpet to dry?

 

A   Most carpets are dry within 2 - 4 hrs and can usually be walked upon straight away as long as you do not walk

      dirt from outside onto a damp surface. The exact time depends on what your carpet is made of and how long

      the pile is. Generally speaking the shorter the pile the quicker it will dry and man made fibres tend to dry

      quicker than pure wool carpets. If the room is warm and well ventilated this will also speed up the drying       process.

 

Q   My carpet is stained will it come out completely?

 

A   If  a stain is black in colour this is usually the result of a spillage that has caused a sticky patch on your carpet

     which attracts dirt. This sort of stain almost always comes out completely. Problem stains are the highly

      coloured one’s. If your carpet has been stain proofed from new these will usually come out completely.

     However if your carpet is mainly made of wool these types of stains can be much improved but not always

     completely removed.  In general wool carpets appear to stay cleaner longer as the natural fibre absorbs the dirt.

     But they are less stain resistant. Manmade fibre’s such as acrylic are more stain resistant in that most stains

      clean out easier but they show general soiling much quicker and therefore need cleaning more often.

 

Q    Do l need to empty the room before it is cleaned?

 

A   No. If you can take the small things of the floor we will move the main furniture. Things such as bookcase’s

     that lay flat on the carpet are better cleaned around as the carpet will not dry unless the air can get to it and

      it may smell. We recommend that any valuables or anything fragile such as pottery or vase’s should be taken

     out of the room to avoid any accidental damage.

 

Q   Does your cleaning process remove dust mites, stale smells etc?

 

A   Yes we have special treatments for all manner of problems pertaining to carpets & upholstery and will be happy

     to advise you on your best course of action. Removing these problems is only part of the process to do the

     job properly we need to make sure they don’t return so helping to determine the cause is an essential part of

      our service.

 

Q   What if l want my carpet or upholstery stain proofed?

 

A   We can provide this service but we would like you to be aware that with certain fibres these treatments actually

      make very little difference. If your carpet is acrylic or you upholstery is made of dralon then we would

     advise against this treatment as the additional cost is not in our opinion justified. Also the older a carpet

     becomes the fibres fray and are much more difficult to seal so because of this unless your carpet or

     upholstery was treated from new you should be aware that the stain protection may have a limited effect.

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Carpet Cleaning in Attleborough, Aylsham, Brandon, Bury St Edmonds, Cambridge,  Colchester, Creeting St Mary,  Diss, Downham Market, East Dereham, For Carpet Cleaning in Ely, Eye, Fakenham, Fornham St Martin, Great Thurlow, Great Yarmouth,  Hadleigh, Halesworth, Halstead, Haverhill, Carpet Cleaners Ipswich, Kings Lynn, Newmarket, Norwich, Peterborough, Pulham St Mary, Sudbury, Stonham Earl,  Stowmarket, Sudbury and Thetford. and all surrounding areas.

 

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