Q How often should l have my carpets cleaned?
A Most manufacturer’s recommend that you have your carpets professionally cleaned
every 12 months for main area’s such as lounge’s, hallways and stairs etc. Bedroom’s
should be cleaned every 2 - 3 years according to how much use they receive.
Q How often should l have my upholstery cleaned?
A Again the majority of manufacturer’s would say every 18 - 24 months.
Q How long will it take my carpet to dry?
A Most carpets are dry within 2 - 4 hrs and can usually be walked upon straight
away as long as you do not walk
dirt from outside onto a damp surface. The exact time depends on what your carpet
is made of and how long
the pile is. Generally speaking the shorter the pile the quicker it will dry and
man made fibres tend to dry quicker
than pure wool carpets. If the room is warm and well ventilated this will also speed
up the drying process.
Q My carpet is stained will it come out completely?
A If a stain is black in colour this is usually the result of a spillage that
has caused a sticky patch on your carpet
which attracts dirt. This sort of stain almost always comes out completely. Problem
stains are the highly coloured one’s. If your carpet has been stain proofed from
new these will usually come out completely.
However if your carpet is mainly made of wool these types of stains can be much improved
but not always completely removed. In general wool carpets appear to stay cleaner
longer as the natural fibre absorbs the dirt.
But they are less stain resistant. Manmade fibre’s such as acrylic are more stain
resistant in that most stains clean out easier but they show general soiling much
quicker and therefore need cleaning more often.
Q Do l need to empty the room before it is cleaned?
A No. If you can take the small things of the floor we will move the main furniture.
Things such as bookcase’s
that lay flat on the carpet are better cleaned around as the carpet will not dry
unless the air can get to it and it may smell. We recommend that any valuables or
anything fragile such as pottery or vase’s should be taken out of the room to avoid
any accidental damage.
Q Does your cleaning process remove dust mites, stale smells etc?
A Yes we have special treatments for all manner of problems pertaining to carpets
& upholstery and will be happy to advise you on your best course of action. Removing
these problems is only part of the process to do the job properly we need to make
sure they don’t return so helping to determine the cause is an essential part of
Q What if l want my carpet or upholstery stain proofed?
A We can provide this service but we would like you to be aware that with certain
fibres these treatments actually
make very little difference. If your carpet is acrylic or you upholstery is made
of dralon then we would advise against this treatment as the additional cost is not
in our opinion justified. Also the older a carpet becomes the fibres fray and are
much more difficult to seal so because of this unless your carpet or upholstery
was treated from new you should be aware that the stain protection may have a limited
Your company carried out some carpet cleaning for us recently
Thanks for the brilliant job that was done.
We have another property – 3 bedroom house which is in need of the carpets being
Many thanks for this. Your cleaner was on time, friendly, polite and very efficient.
We will recommend you
Thank you for your help Mr A. H.
Hi, I had my carpets cleaned on Thursday and I just wanted to say thank you for a
very good and very quick job. I have given your details to two of my friends who
were impressed with the results and the service. I will definitely use you again
as well. Thanks again.
Thanks very much. They did a great job.
Carpets are all lovely and clean now thanks.
All went well today and the carpets look great.