Terms and Conditions

Welcome to Local Carpet Cleaners! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing this website and/or using our services, you accept and agree to comply with these terms. If you do not agree to any part of these terms, please do not use our services.

1. Definitions

• "Company", "We", "Us", or "Our" refers to Local Carpet Cleaners.
• "User", "You", or "Your" refers to any person accessing our website or using our services.
• "Services" refers to carpet cleaning and related services provided by Local Carpet Cleaners.
• "Website" refers to [your website URL].

2. Use of Our Services

2.1 Eligibility

You must be at least 18 years old to use our services. By using our website and services, you represent and warrant that you are of legal age and have the authority to enter into a contract.

2.2 Service Areas

Our services are available in select locations. Please check our website for coverage areas.

2.3 Booking and Appointments

• All service requests must be booked through our website or by contacting us directly.
• Appointments are subject to availability.
• We reserve the right to reschedule or cancel appointments in case of unforeseen circumstances.

2.4 Customer Responsibilities

• You must provide accurate and complete information when booking a service.
• Ensure clear access to the areas to be cleaned.
• Remove fragile or valuable items before the cleaning process.

3. Pricing and Payments

3.1 Pricing

• Prices are subject to change without notice.
• Quotes provided are based on the information you supply and may be adjusted upon inspection.

3.2 Payment Terms

• Payment is due at the time of service unless otherwise agreed.
• We accept various payment methods, including credit/debit cards and cash.
• Late payments may incur additional fees.

4. Cancellations and Refunds

4.1 Cancellation Policy

• You may cancel or reschedule an appointment at least 24 hours before the scheduled time.
• Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

4.2 Refund Policy

• Refunds are only issued for services that were not completed due to our fault.
• If you are dissatisfied with our service, please contact us within 24 hours for resolution.

5. Limitation of Liability

• We strive to provide high-quality service but are not responsible for pre-existing damage to carpets, rugs, or upholstery.
• We are not liable for any damages caused by improper use of cleaning products or equipment.
• Our liability is limited to the total cost of the service provided.

6. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on data collection and usage.

7. Intellectual Property

• All content on our website, including text, images, and logos, is the property of Local Carpet Cleaners.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party site.

9. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated terms.